WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase from our store, as part of the buying and selling process, we collect personal information you provide such as your name, billing and shipping addresses, email address, and telephone number.

When you browse our website, we automatically collect your computer's Internet Protocol (IP) address, browser type, and operating system, which help us improve your experience.

Email Marketing: With your explicit consent, we may send you emails about our store, new products, special offers, and updates.

CONSENT

How do you get my consent?

When you provide personal information to complete a transaction, verify your payment details, place an order, arrange delivery, or handle returns, we imply your consent to use this information solely for these purposes.

If we request your personal information for a secondary purpose, such as marketing, we will explicitly ask for your consent or give you the option to decline.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you, collect, use, or disclose your information by contacting us at cs@tinkerer.co.uk or mailing us at:

Tinkerer Ltd, 53 Henshaw Road, Wellingborough, NN8 2AY

DISCLOSURE

We may disclose your personal information if legally required or if you violate our Terms of Service.

MAGENTO PLATFORM

Our online store is hosted on the Magento e-commerce platform, which provides the tools and secure infrastructure to sell our products and services.

Your data is securely stored within Magento's infrastructure, protected by industry-standard security measures, including secure servers and firewalls.

PAYMENT PROCESSING (REVOLUT)

Payments are securely processed via Revolut, complying fully with Payment Card Industry Data Security Standard (PCI-DSS). Revolut encrypts your payment information and retains transaction details only for the duration required to complete your purchase, after which they are deleted.

All payment processing adheres strictly to PCI-DSS guidelines, ensuring the secure handling of your payment information.

For more details, please review Revolut's Privacy Policy (https://www.revolut.com/legal/privacy).

THIRD-PARTY SERVICES

Generally, our third-party service providers only collect, use, and disclose your information as necessary to perform services they provide to us.

However, certain third-party service providers, including payment gateways and payment processors, have their own privacy policies regarding the information required for your transactions. We encourage you to read their privacy policies to understand how they handle your personal information.

Be aware that certain providers may operate or have facilities located in jurisdictions outside your or our location. By proceeding with transactions involving third-party services, your information may become subject to the laws of the jurisdiction(s) in which these providers are based.

Once you leave our website or are redirected to a third-party website, this Privacy Policy and our Terms of Service no longer apply.

LINKS

Links on our store may direct you away from our site. We are not responsible for other sites' privacy practices and advise reviewing their privacy policies.

SECURITY

We implement stringent security measures and follow industry best practices to safeguard your personal data against loss, misuse, unauthorized access, alteration, disclosure, or destruction.

Your payment details are encrypted using secure socket layer technology (SSL) and stored using AES-256 encryption. We comply fully with PCI-DSS requirements and maintain additional industry-standard security protocols.

COOKIES

We use cookies to enhance your shopping experience. Cookies used on our site include:

• Session cookies to manage your shopping session.
• Persistent cookies to remember items in your cart and user preferences.
• Google Analytics cookies to analyse how visitors use our website. Information generated by these cookies is transmitted to and stored by Google. Please review Google's Privacy Policy (https://policies.google.com/privacy) for details.
• Google Ads cookies to deliver relevant advertisements to you based on your interactions with our site. Visit Google's Ad Privacy and Terms (https://policies.google.com/technologies/ads) for more information.

You can opt-out of cookies through your browser settings, though this may limit certain functionalities of our site.

AGE OF CONSENT

By using our website, you confirm that you are at least the age of majority in your jurisdiction or have consented to allow minor dependents to use our site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. Material changes will be clearly indicated to inform you about updates regarding the information we collect, how it is used, and circumstances under which it may be disclosed.

If our business is acquired or merged, your data may be transferred to new owners to continue providing our services to you.

DATA PROTECTION POLICY (GDPR)

For detailed information about our GDPR compliance, please visit our Data Protection Policy.

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, amend, or delete personal information we hold about you, lodge a complaint, or seek additional information, contact our Privacy Compliance Officer at cs@tinkerer.co.uk or mail us at:

Tinkerer Ltd
[Attn: Privacy Compliance Officer]
53 Henshaw Road, Wellingborough, NN8 2AY